All residents are required to have $100k property damage liability coverage or a property damage liability waiver (PDLW). The PDLW is included for a minimal fee in your monthly rental payment or if you have an insurance policy that meets our requirements, it can be submitted via https://portal.confirminsurance.com/.
Your Communication Hub
Welcome To
Ultimate Convenience
The Quarters at Iowa City strives to make it as easy as possible for our valued student residents to get information and communicate with us. After all, you have lots of stuff going on! Get the support you need right here through our online portal where you can request maintenance service, pay your rent, find out what’s happening in the community, and more. This is student living simplified.
FAQs
If you are interested in obtaining more information about our units, please call us at 319.359.3000. One of our leasing agents will answer your questions, as well as schedule a time for you to view one of our units. You can also email us.
Each resident pays a flat rate that includes:
– Cable and Internet
– Washer and dryer in each unit
– Free coffee bar
– Community features—pool, fitness center, tanning, game room, etc.
– Outdoor features—basketball court and sand volleyball
Please call us at 319.359.3000 and speak to a Site Manager to determine the move-in requirements.
Rent is paid online through your resident portal. You may set up re-occurring payments or make a one time payment with an e-check, credit or debit card.
Rent is due on the 1st of each month and is considered late if not received by the 3rd. If the rent is not paid by the 3rd a late fee will be added to your account.
Pets may be allowed here at The Quarters upon approval. If approved, two dogs/cats are allowed per apartment. Pets must be registered before they may reside in the apartment. The owner must pay a non-refundable pet fee of $350 per pet and $25/month pet rent. Please inquire with the office if you would like to bring your furry friend with you.
If there is an emergency maintenance issue such as a fire, water leak, or other safety related matter, please call our office right away at 319.359.3000. If the issue is not an emergency, you may submit a maintenance request through the Resident Portal.
If you have a safety related emergency requiring immediate assistance, call 911. For all other after-hours emergencies, please contact us at 319.359.3000 option 9. When prompted, please leave your name, telephone number, unit number, and a detailed description of the emergency and our on-call team member will return your call in a timely manner.
Our staff maintains constant communication with each resident by use of email, Resident Portal, and social media. Additionally, phone calls and/or text messages may be utilized to relay urgent messages. Please monitor your email that we have on file, resident portal, and our social media outlets for the most up-to-date information.
Residents are responsible for paying the utilities as indicated on the lease agreement. Resident utilities shall be divided among the residents of the unit so that each Resident shall receive a bill for their portion of the utilities for the unit.
Safety is our No. 1 priority! We hire professionally trained and licensed security officers to provide after-hour assistance to residents. Our security staff works hand-in-hand with local law enforcement to ensure maximum safety and enforce community rules.
Please monitor your email on file as our staff will provide periodic updates during the days and months leading up to move-out day.